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Content Marketing: What’s In And What Is Definitely Out (According To The Experts)

Tricia Goss / Content Marketing, trends Leave a Comment

Content marketing is the foundation of a successful digital marketing strategy.

Consistently delivering relevant, valuable content can garner new leads and keep your existing audience engaged. In fact, Content Marketing Institute reports that content marketing generates more than three times as many leads as outbound marketing while costing 62% less.

Content marketing generates more than three times as many leads as outbound marketing while costing 62% less.Click To Tweet

But as with all aspects of digital marketing, content marketing is always evolving. To get a handle on what’s hot and what’s not while the year is still young, we asked some of our favorite marketing experts for their opinions on content marketing trends for 2018.

Content That Feels Alive

What’s in is content that matters, and that feels alive.

“It’s getting harder for businesses to connect with people through content, even though it continues to be increasingly important to do it well.

“When you put out content that matters –content that’s actually useful, that speaks to what your audience is most interested in, that delights as much as it awakens– you put out content that will attract people and inspire them to share it.

“Live video will continue to change the game for everyone, from enterprise to small business to solo entrepreneur. It’s easy to do (though not always easy to do well), and almost impossible to ignore. It’s how brands speak to people as people and help people feel connected to what the business is doing –not just how it’s marketing.

What’s out is content that feels manufactured, that values quantity over quality.

“We’ve hit a moment in time when people are so overloaded with content, especially content that is published for the sake of being published. Or that overpromises and underdelivers (think the ’60 days to 6 figures’ varietal).

“Businesses can no longer rely on quantity over quality.

“Don’t just publish five new blog posts a week and three Facebook posts a day. Publish less and make every piece great.

“Be on fewer social media channels (even just one or two) and do each really well. Email people sparingly, always with something useful and timely to offer. (Austin Kleon’s newsletter is a great example.)”

Rachel B Jordan, Founder, 929 Marketing 

Follow Rachel on Twitter @rachelbjordan

Less Content, More Engagement

Michele McDonoughWhat’s Out: Shotgun Content Production Strategies

“Content marketers are realizing that the strategy of producing a ton of content in the hopes that one or two pieces will hit the mark is a waste of both time and money. To support this, a 2017 BrightEdge survey found that 71% of marketers said that less than half the content they produce is being consumed by their audience.

“It doesn’t matter how great your content is if your audience isn’t finding it and using it.

What’s In: Integrated Production, Promotion, and Distribution Strategies

“In 2018, marketers will focus more on a content strategy that combines promotion and distribution with their production goals.

“This means that less content will be produced, but more time – including in the planning stage – will be spent on strategies that will increase the discoverability and consumption of that content.”

Michele McDonough, Co-Founder & CEO of Creative Mindscape

Follow Michele on Twitter @michelemcd42

FOMO

“With the changes Facebook is making to the newsfeed, businesses are going to struggle to get their content seen by the usual ‘go to’ audience.

Ephemeral content is where I see a shift taking place, digital marketers are going to become savvier, and they will have to create a FOMO (fear of missing out) to gain solid exposure/interaction.

Video content is also king in 2018, it has been king for a few years, but 2018 will be where we see it cement itself in our newsfeed on platforms like Facebook.

Humour is a type of content, and done in the right manner, it can be the catalyst for viral traction.”

Rhys Jenkins, Social Media Manager at Traffic Jam Media 

Follow Traffic Jam Media on Twitter @trafficjammedia

Complementary Content

What’s In in 2018 for Content Marketing?

“A multi-pronged approach. It’s not enough to publish blog posts or update your business’s Facebook page. By using multiple tactics concurrently, and in a complementary way, you’ll be much more successful with your content marketing. Specifically, I’d recommend blogging, organic social media, social media advertising and email marketing.

Video. Last year, more than 500 million people were watching videos daily on Facebook. That trend is growing, too. It’s estimated that within the next four years, video traffic will account for 80 percent of all internet traffic. Facebook Founder Mark Zuckerberg has made it clear that video is a priority for the social media giant too, weighting videos (especially live videos) in its algorithm. This means brands need to continue investing in video, specifically live video.

Longer, quality blog posts. Google is prioritizing websites with longer, higher quality content over those with a higher quantity of shorter articles in an attempt to provide better results for users. Because of this, it’s important brands invest in longer, well-written, helpful blog posts as regularly as possible – ideally at least once a week.

Social media advertising. It’s becoming harder and harder for brands to see social media results from organic social media alone; it’s important they invest in at least some advertising to remain visible in users’ feeds as algorithms continually change.

Establishing consumer relationships. Rather than focusing on traditional marketing tactics, it’s important brands take the time to focus on helping their customers, building a rapport that goes beyond “buy my product or service.” By establishing a relationship, you foster brand loyalty and awareness, so they come to your company first when they need what you’re offering. Show off your business’ human side to establish a connection, and be helpful, pleasant and responsive to their engagement.

What’s Out in 2018 for Content Marketing?

Relying solely on one tactic. You can be the most amazing company ever when it comes to creating videos or blog posts, but if you don’t have a social media or email marketing strategy to support that content creation, it will be hard for your target consumers to find, rendering your efforts unsuccessful.

Traditional advertising. Rather than ads that tout a business’ products or services, consumers are responding better to those that play on their emotions. Think about ways to make a connection between your brand and your target customers through ads that are humorous, nostalgic, heartwarming, etc.

Asking for likes, follows and shares. Facebook has specifically said its new algorithm will demote posts with ‘engagement bait.’ Avoid blatantly asking for shares, likes and follows via social media.”

Emily Sidley, Senior Director of Publicity at Three Girls Media, Inc. 

Follow Emily on Twitter @EmilySidleyPR

Go Live

Live video is definitely in – it draws in the consumer and engages them from the start, particularly if the creator is being responsive to the audience.

“On the other hand, blasting on all channels is out. Content marketers are carefully selecting their audience and targeting them based on who their target market is and what their engagement goals are.”

Ronda Bowen, Managing Editor at Creative Mindscape

Follow Ronda on Twitter @Ronda_Bowen

Mobile Optimization

“Content marketing will continue to be a critical component of any effective strategy. To be successful, marketers must first and foremost use mobile-optimized design. GIFs are in and mixing up content formats will keep subscribers opening, clicking and coming back for more.”

Colby Cavanaugh, SVP of Marketing at Emma 

Follow Colby on Twitter @colbycc

Freebies

“What’s In:

“2018 will continue to show that website or blog opt-in freebies are a highly effective way for marketers and business owners to grow their email lists and deliver valuable content to people who you already know is most likely to engage with you beyond the initial download.

“By providing a downloadable checklist, report, template, art print, etc., you are identifying yourself as an authoritative voice in your industry and are establishing trust immediately. By capturing their email address, you have a data point by which you can continue to reach out and move your readers up the value ladder by selling other digital products, e-books, courses, packages, or services.

“Rolled out in 2017, Facebook Groups for Pages will rapidly pick up steam this year and will become an absolutely critical method for brands to connect with fans in a highly-engaged, and more controlled, setting. It’s the perfect way to identify superfans/brand ambassadors, and a way for brands to show transparency and communicate directly with fans. Empathizing with their pain points or passions, discussing with them, giving them missions and calls-to-action. There are infinite ways in which brands can utilize this tool to their benefit.

“Content marketing like this is definitely more about the conversation around your brand, than the selling of your products and services. Once a brand has made a connection with a fan and established that trust and rapport, you can always talk business later on –but chances are, if you’ve done your job well, you won’t need to because they will subliminally want to do business with you and buy your product anyway 🙂

Podcasts

2018 will be the year of the podcast. With Spotify now offering a Podcast channel and with it being easier than ever for content creators to produce their own shows with nothing more than an iPhone, this method will continue to kill it. It also offers another medium for brands to establish themselves as an authority in their industry.

“Honorable mentions:

  • Infographics
  • How-To Tutorials
  • Digital Storytelling
  • On-Brand photos in your work environment (team, leadership, behind-the-scenes, etc.)

Alycia Yerves, Creative Director at Alycia Yerves Creative 

Follow Alycia on Twitter @AlyciaYerves

TL;DR Is Out

In:

Truly engaging content. With the changes to Facebook algorithms, it’s even more important for your content to resonate with your followers and evoke more than just a reaction from them. Gone are the days of posting something smart and getting attention because everyone gave you a thumbs up.

“Start conversations with your content. Inspire a response. Engaging content will start discussions that will position you to continue to help your online community solve problems.

Content that tells a story. When was the last time that you did something because of a story that really hit home with you? People buy and donate with emotion, so anytime you can wake that up by using story, the more memorable your content will be. However, I caution you not to end up with the bad kind of story (see what’s out, below).

Video content. Love it or hate it, video is a vital part of your content marketing program. Whether you use live video or shoot a short video, getting in front of the camera is going to make sharing your ideas much easier. As an added bonus, it’ll help you with your public speaking skills.

Out:

Epic novel content. Story is great, and I love it, but you don’t want to get stuck in TL;DR land because you chose to go Lord of the Rings with your latest blog post. People’s attention spans are shorter than a goldfish. If it takes more than 3 minutes to read, you’ll need to be incredibly captivating to make that content count.

Engagement bait-y content. If at the end of your post, you have to specifically ask me to comment, you didn’t do a great job getting me to engage with it.

Salesy content. Let’s be honest here. When was it ever in? No one likes to be sold to, but people want solutions to their problems. Instead, use your content to answer frequently asked questions and build a following because you have a reputation for helping. The sales will follow.”

Eunice Brownlee, Chief Marketing Strategist at thirty9 collective 

Follow Eunice on Twitter @eunicebrownlee

Batch Processing

“In 2018 what’s ‘in’ for Content Marketing is batch-processing and re-purposing! We know that blogging and social media are both important for SEO and relationship-building, and unfortunately, they can each be very time-consuming. The good news is, you can save a ton of time by developing a plan to batch-process and re-purpose your blog content to work across all of your favorite social media platforms.

“When I batch-process, I create 4-8 blog posts at a time. Enter them all into my website, and schedule them to publish one-per-week. Then, it’s time to re-purpose. I take each blog post and extract excerpts and ideas to share on social media. I design images optimized for Facebook, Instagram, and Pinterest for each article, and then take the excerpts and pair them with the different images and in different ways. These social media posts are then scheduled to publish over the week following the release of the blog post – to organically drive traffic back to the website! I use third-party tools for scheduling my social posts: MeetEdgar.com for Facebook, Twitter, and LinkedIn; and Tailwind.com for Instagram and Pinterest.”

Meg Brunson, Founder & CEO of EIEIO Marketing 

Follow Meg on Twitter @themegbrunson

Unexpected Content

“My contribution falls into the ‘What’s In’ category:

Creating great content in unexpected places – including ‘boring’ transactional interactions like shipment notifications, subscription reminders, and even unsubscribe pages.

“For example, the shipment notification email from CDBaby is hilarious and makes you happy to be a customer. Content can turn ordinary customer interactions into something fun and special, add humanity to a faceless business, and strengthen the customer relationship.”

Anne Janzer, author of Subscription Marketing: Strategies for Nurturing Customers in a World of Churn

Follow Anne on Twitter @annejanzer

Skip Clickbait

What’s out in 2018 for content marketing is clickbait and comment bait.

“Not only is Zuckerberg (and the other big players in social media) putting his foot down on posts and content that bait audiences into engaging or clicking links, such as ‘tag a friend who should take you here!’ or ‘see these 12 potatoes that look like celebrities,’ but audiences are growing weary also.

“After the Logan Paul downfall of 2017, where he was publicly slammed for showing the body of a suicide victim on a video to get views, audiences became more and more dissatisfied with these kind of tactics; it was an eye-opening experience for everyone.

“If businesses, brands or everyday people want to make an impact on social media with their content marketing, they’re going to have to work hard for genuine engagement and interest or face Zuckerberg’s wrath. How do we do this?

“Create content that encourages constructive conversation; don’t be offensive or use cheap tactics to gain engagement and views. Make a positive impact by creating content that helps people form new ideas and opinions, and you’ll find the return is tenfold.”

Morgan McGregor, Photography & Online Content Specialist at Hyped  

Follow Hyped on Twitter @HypedLtdNZ

Crowdsourced Content

“One of the big changes we expect to see with content marketing in 2018 is a greater emphasis on crowdsourcing content creation.

“Instagram and Snapchat, two of the fastest growing brands in social media, gained much of their success from allowing users to create their own content with the help of easy-to-use filters. By letting users create the content, they also take greater ownership of the content and are thus much more likely to share it.

“While it doesn’t make sense for a brand to create their own Instagram or Snapchat purely as a marketing campaign, this same approach can be executed in a variety of mediums, and at varying levels of development costs. You could beg users to remix your video content by putting a spokesman or woman in front of a green screen, like Shia LaBeouf did, or create a commercial format that is meant to be appended to other commercials as a punchline like Tide did. Or, you could make something much simpler, like the Stranger Things Type Generator  or the Cannabis Dispensary Name Generator, and still enjoy some of the same benefits of crowdsourcing content creation.”

Joe Goldstein, SEO Director / Operations Manager at Contractor Calls 

Follow Joe on Twitter @JoeAdamG

Share with Meaning

“There is a tremendous amount of content out there. It’s easier than ever to use an iPhone and launch your own video series or spend 20 minutes building a blog. As businesses compete to be heard, the businesses that actually add value will be heard over the loudest businesses. Focus less on clickbait headlines and more on articles and videos that actually teach new skills or offer less-heard insights.

“For example, I have just launched a new show called Conversations with People Smarter Than Me. During each episode, Shapr’s CEO Ludovic Huraux sits down with incredible people with remarkable stories. The series offers actionable insights from less heard voices and has already racked up over 2,000 views on Facebook in the first 24 hours because it actually adds value.”

Mandy Menaker, Head of Brand at Shapr

Follow Mandy on Twitter @mandymenaker

Funnel Audiences Via Device Type and Search Intent

“Here is a fascinating stat. In the last five years, brands have increased their blog production by 800%, according to TrackMaven. Yet, organic social shares of that content decreased by around 89%. This suggests more content isn’t the right strategy.

“The web is flooded with content. Lots and lots of content. Every social media channel is awash with endless ‘news’ posts and promotions in the form of content marketing to try and turn heads of people a business wants to target. It’s reached way beyond a tipping point.

“Moving forward content is going to have to be far more savvy to device type – especially via mobile, and search dynamics that have changed the way we browse – especially via voice and video. The way we want to consume content has changed irreversibly.

“Which means we need to take a step back and consider the following… Audience, Device, Search Intent.

Your Audience

“No one wakes up in the morning and says, ‘I wonder what new services X company has rolled out lately.’ But they do wake up worrying if they’re going to be impacted by the latest news or regulatory change in their industry, what they would do if a key member of staff left, and definitely how they’re going to squeeze extra money out of their already strapped budget.

“The best content talks about common problems and issues and advises how to deal with them without being salesy. MANY COMPANIES HAVE LOST THE ART OF DOING THIS (because they are obsessed with just blasting out content for the sake of it)

“The best are far more refined, they know in content marketing today LESS IS MORE. They aren’t salesy. They understand the funnel above.

“Looking at the above diagram, most visitors are at the top or middle of the funnel. They’re not ready to buy yet, and they are turned off by thinly disguised sales copy. What they want is a mixture of helpful advice, thought leadership, and general news to help them make decisions/do a better job.

“People want to feel in control of their own decisions. They want to research and make their own informed choice. With mobile first indexing, the rise of voice search and fact video has become the No.1 format means adapting content for this funnel is essential.

“In 2018, we need to position content for mobile, for voice search AND text search. We need to package it not just in words. And we need a LOT more content for an ‘Awareness’ stage audience than we do ‘Consideration.’ A lot more for ‘Consideration’ compared to ‘Conversion,’ and so on.

“Content marketing has changed. We need to resist the temptation to just churn out content. We need to simply educate and promote brand expertise. People will come in their own time. Crucially we need to do all this with content tailored to mobile consumption, savvy to voice and text-based SEO, and a rich mix of media types.

“Content distribution? I would suggest

  • Awareness pieces = 65%
  • Consideration pieces = 20%
  • Conversion pieces = 10%
  • Loyalty pieces = 5%”

Neil Henry Co-Founder & COO of Creative Mindscape

Follow Neil on Twitter @neilhenrycm

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Writer, editor and client advocate specializing in reputation management, content marketing, technology and non-profit topics.